Privacy policy.

Last updated September 2026. This describes how Elevate Physical Therapy and Fitness handles information collected through this website. It is separate from the Notice of Privacy Practices you receive as a patient, which governs your protected health information under HIPAA.

What this site collects

• Information you type into a form on this site: your name, phone number, email address, and whatever you tell us about your symptoms or your insurance.
• Information about your insurance if you use the benefits check form, including member and group numbers.
• Basic technical information your browser sends, such as device type and pages visited.
• How you use the site, collected through cookies and similar technologies by the analytics tools described below.

Analytics and cookies

We use two analytics tools to understand how people find and use this site, so we can make it work better. Neither one receives what you type into our forms.

• Google Analytics. Google sets cookies that record which pages you visit, how long you stay, how you arrived, and your general location based on your IP address. We see this as totals and trends, not as a profile of you. You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and opt out with the Google Analytics opt-out browser add-on.
• Microsoft Clarity. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay, to improve the site. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of pages and online activity. Clarity masks the contents of form fields, so what you type is not recorded. For more information, see the Microsoft Privacy Statement.

You can block or delete cookies in your browser settings. The site still works without them.

What we do with it

We use it to contact you, to answer your question, to verify your benefits, and to schedule your care. We do not sell it. We do not trade it.

Form submissions are delivered to the clinic and to the systems we use to manage appointments and communication. Those providers are bound to protect the information they process on our behalf.

Text messages

If you tick the box consenting to text messages, we may text you about your appointment. Message and data rates may apply. Reply STOP at any time to opt out, and it will not affect your care.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Call (708) 657-4038 or email info@elevateptaf.com.

Contact

Elevate Physical Therapy and Fitness, 7607 North Ave, River Forest, IL 60305. Phone (708) 657-4038. Email info@elevateptaf.com.